Great friendly place..
A few months after I got home, the ring broke but without any question, Rui took it in, looked at it and repaired it. No questions asked and at no cost to me.
The inside of their store is clean and very welcoming. As soon as you walk in, you are greeted by one of the staff members who are nothing less than willing to help you.
Rui, his brother Luis and their Father run a business that is well-deserved of praise and success. They will work with anyone who is seeking anything jewelry related. I have sent friends and family down there since my dealings with the store and they too, have provided nothing but positive feedback.
I purchased my Fiancees engagement ring from Faltom Jewelers while deployed overseas with the military.
I searched for a few places who would even entertain the thought of working with me and Faltom Jewelers reached out and gladly took the challenge.
Great customer service, superior craftsmanship and excellent product support make this one of the best jewelry stores in the Valley.
I worked with Rui and he was nothing but helpful. We worked for a few months back and forth through email until I was absolutely happy with the ring. All of my questions were answered to my satisfaction and I even changed my mind multiple times until I was 110% satisfied. I made arrangements to get someone to pick up the ring and Rui worked with me the entire way.
Great help with all kinds of watches and jewelry. Very quick repairs and battery replacement. Nice people.
I do not recommended this jeweller
With the ring I received a diamond certificate and letter of appraisal. Nothing was lacking in the paperwork department whatsoever.
My husband gave me a pearl earring with diamonts purchased from them 10y ago. Unfortunally we discover they were not real stones or pearls just now, and they claimed they did not sold as the real thing and that they never give out certificates.
DO YOURSELF A FAVOR AND DO NOT BRING ANY OF YOUR JEWELRY HERE TO REPAIR OR BUY ANY JEWELRY HORRIBLE SERVICE. I DO NOT RECOMMENDED THIS PLACE TO ANYONE. AFTER A FEW MONTHS OF GETTING IT REPAIRED I NOTICED MY NECKLESS DOESN'T MATCH MY BRACELET WHICH IS NEVER TAKEN OFF SINCE IVE HAD IT REPAIRED HERE. MY NECKLESS WAS STOLEN AND WAS GIVEN A NECKLESS THAT DOESN'T BELONG TO ME OR MATCH MY BRACELET. STAY AWAY FROM THESE THIEVES!
Faltom Jewelers is a US Jewelry Store based in Danbury, Connecticut. Faltom Jewelers is located at 207 Main St, Danbury, CT 06810, USA.
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