Me ::crying still:: THANK YOU THANK YOU THANK YOU
A big thank you to Brian (I think, sorry if it's not)
And this friggen ANGEL comes on the phone (this is Brian) and he's like yeah we're totally not open at all, but I'll let you in tomorrow when we're more towards being fully open and I'll get your phones.
And then, the next morning I go to sprint with my two feral children (sorry again Brian) and try to get them to behave inside a sprint store that isn't even fully functional. Ugh, it was like telling someone not to think about elephants. They were touching stuff and not sitting still and being regular kids- but in a high stress situation that I created only in my head, they were awful lol
So, some guy, I feel like his name was Jose, finally gets ballsy and calls the north street store. And he's like ahhhh, they're closed. And I'm like ...right...
Anyway, Brian, you're the real MVP. I owe you my life!!!!!!!!!!!!!!!!!
So, apparently he merged the calls or something-Idk the logistics on this tbh.
A bit of a backstory on here. I ordered these phones online like a day before a birthday party because I am a procrastinator and don't have my life together. And it said I can pick up in store same day, and I'm over here like f*** yeah! So I arrange it to be picked up by 7. Anyway, North street construction had be running late. I could SEE the store, but couldn't get there. Anyways, I call to tel them I'm still coming, and FML, they're under construction and are closed and the sprint website shouldn't have even offered that store as a pick up. So I'm like dang, ok, I'll call spring and move the order
So, at this point, I'm in tears because I'm an emotional mess and literally can't even when things don't go my way. At least I can admit my own faults
Apparently this is like the hardest thing in the world. I imagine negotiating with North Korea to be easier. Seven departments, three supervisors, no one can change the pick up location. They're saying they have to cancel the order, refund my money to my card, and create a new order. Here's the catch, the refund wouldn't hit my account same day. So I'd have to wait for an eternity to get my money back to pay the EXACT SAME AMOUNT.
Sprint Corporate Location is a US Store based in Danbury, Connecticut. Sprint Corporate Location is located at 1 Padanaram Rd, Danbury, CT 06811, USA.
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