Great service, awesome quality clothing
The sales manager told me that it happens sometimes and being I bought them within the 2 year wear time that there was nothing he could do for me. I again am shocked by this. I have shirts from 2010 that are still in great shape. This is a poor policy for such a high end store.
I visited PacSun after that to do an even exchange on a bathing suit and the sales person was so happy to help me and do the exchange without a receipt. What a difference.
I have been buying shirts from this store for several years. I tried to return 2 shirts today because after taking them out of the dryer I noticed that the sleeves on both shirts were frayed and torn on the seem 1/2 up the shirt. I was shocked being these shirts are so expensive.
great holiday shopping
Brooks Brothers is a US Clothing Store based in Danbury, Connecticut. Brooks Brothers is located at 7 Backus Avenue, B109, Danbury, CT 06810, USA.
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