This is not even the extent of problems with Arrow. One other thing worth mentioning is that their tech insisted I overpay him by $10.
The only thing worse than this company is their employees.
Quick service and quality work. The person who did the repair (from the Norwalk location) was friendly, on time, and did a great job. Strongly recommended.
Tech broke my regulater and they won't pay for it...
Left a mess of my car, did not put any of the stickers back on the windshield and damaged some of my property. When I called to complain they told me they don't worry about damaged property and that I should just clean the mess up. They left glue all over the windshield, black dust all over my car, and caused damaged. Another Glass Installer determined that Arrow installed the windshield improperly and Arrow refuses to pay the cost of the windshield. I asked to speak to a supervisor and I was hung up on...3 times! BUYER BEWARE.
Came to my home to install tailgate glass in my Mercedes station wagon.. They ordered and tried to install inferior piece of glass and made a mess with the adhesive and scratched my tailgate had to ask them to leave. Called dealer and finally had dealer install glass!
22 days after I ordered service, still no window. One excuse after another from nice sounding people, but something is wrong with the way they do things.
Arrow Auto Glass is a US Car Repair based in Danbury, Connecticut. Arrow Auto Glass is located at 121 White St, Danbury, CT 06810, USA.
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