I'll be back to review the service department but so far, Colonial Ford is one of the best (and I've bought a LOT of cars in my life so far...).
I just got my 2018 Mustang GT at Colonial Ford. Highly recommended. No BS sales experience. Bob S and Kay B were great. I recommend asking for them if you go there.
I plan on getting the car serviced and modded there (supercharger and the whole nine yards). If you're going to get Mustang mods, make sure you do it through their service (they work with Roush) so you don't void your warranty.
From the valet check in to the very comfortable lounge w/ WiFi and Starbucks to the explanation of services and payment. Every employee I spoke w/ was cordial and professional. We have purchased 3 Fords over the years and have them all serviced at Colonial. The only thing negative was the printer was not working so I could not leave w/ the cohesive report of my vehicle, although it was sent to my home computer.
Extremely helpful staff. Was very interested in what I needed in a vehicle and not trying to just sell a vehicle. They answered every concern I had and showed me a vehicle that was my perfect match for a great price. Nothing is perfect but this experience came as close as possible. I recommend just give them a visit to fill your car needs. I wasn't disappointed. Will return for service.
Making an appointment was easy. The repair was made quickly. There was a good explanation of the issue and the repair made. Service area was neat and well run.
The Service Department at Colonial Ford is great.
Emailed and called to get a quote and make an appointment for service on my F250. It has been over a week now, and I have not heard back AT ALL. I called twice during normal business hours, and got an answering machine both times. I left a message both times, but still heard nothing back. I emailed multiple times as well, and again got no reply. I just moved here because of a new job, and I needed a place to take my truck to that could fix the problem quickly and hassle free. That will DEFINITELY not be colonial ford! They can’t even call/email back to schedule an appointment!
Colonial Ford is a US Car Dealer based in Danbury, Connecticut. Colonial Ford is located at 120 Federal Rd # 126, Danbury, CT 06811, USA.
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