I stopped by this place a few days ago to get my vests fitted for a wedding in a week after being turned away from Men's Warehouse in the mall (their excuse was they wouldnt be able to tailor in time). As a little sude note I had previously spent a small fortune on my wedding suits for myself and groosmen here, but they still couldnt help me (avoid this Men's Warehouse).
Needing a suit quickly for a funeral, store manager Eric fixed me up perfectly and quickly. Despite being an extremely picky shopper, he had me turned-around and walking out of his store with an outstanding suit--to include tailoring both the jacket and pants--within a half-hour! He is an expert at his craft. I don't think I've ever been so surprised and satisfied with any shopping experience in my long life.
I am the groom and i urge you not to rent from this Jos A Bank. I got married 1 week ago and my tuxedo rental almost ruined my wedding day. I quickly returned my Tuxedo upon receiving. The fit was horribly bad and the manager said this was the best they can do. Oversized tuxedo was not what I ordered and also for my groomsmen. 4 groomsmens had bad fitting tuxedos and they all got the same answer from the manager. To top it all Jos A Bank also overcharge all of us by $30. #WEDDINGDAYFAIL #FAIL #BADBUSINESS #WARNING #TUXEDOFAIL #DONOTRENT #CUSTOMERSERVICEFAIL
I saw Joseph A Bank on the way home so stopped in late on Tuesday night and the store manager, Eric, greeted me politely. I knew it was a longshot to get them tailored after Mens Warehouse thought it would be insane to tailor in 10 days... but Erics said that would be no problem at all. I wasnt dressed for wearing a vest on top of my current clothing so Eric took maybe 3 seconds to pick out a shirt for me to put underneath to see how it would look. To my amazement the shirt fit perectly and was exactly the fit I was looking for but could not find in other stores. The cost of my tailoring 2 vests, that shirt, and a tie was crazy cheap and under $50(which I did not expect for a Joseph A Bank). In under 48 hours I got a phone call saying it was ready. Tailoring was perfect. Highly recommend this place for great customer service and timeliness.
DO NOT GO HERE!--These guys don't even deserve any stars..I didn't rent from them THANK GOD because I got measured in NJ and picked up my tux in Paramus, NJ but the groomsmen did. AND They got all the wrong measurements for all 6 groomsmen, did not charge us properly and did not contact us that the tuxedos came in leaving us with only 2 days to adjust measurements before Wedding Day! If you want a stress free rental DO NOT go here! The service was terrible..they are not staffed enough because when we asked for the tailor..they weren't even there. We had to wait for about 25 minutes before we were helped and best of all they do not have answers to your questions. When we asked them to make adjusments they told us there was no time left to make them and tried to convince us that the tuxedos were the best fit we were going to get AFTER the fact that they forgot to contact us that the tuxedos arrived for pick up. (you are supposed to get a call from them 2 weeks before the date of the wedding so that you have time for adjustments) It was obvious they were either too small or too big on them too. The Groom even had to return his tuxedo and buy a whole seperate tuxedo from MACY's because they got his measurements wrong.If you want to rent a tuxedo from Jos A Bank still, at least don't do it in DANBURY--HORRENDOUS--Who ever said this place is highly recommended, they are lying and probably got discounts to write a review because they suck so badly. You'll also notice they have a security gaurd now, thats because they have gotten so many complaints from customers about their service people are getting angry at them. Jos A Bank is a great company..but this franchise located in DANBURY makes them look like chickens walking around with no heads
Good clearance sale going on right now.
Jos A Bank is a US Shoe Store based in Danbury, Connecticut. Jos A Bank is located at 3 Backus Ave, Danbury, CT 06810, USA.
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