Well made furniture at a very reasonable cost. Scott did a great job showing me all the options in my price range. I will definitely be back and will certainly ask for Scott!
Great prices, selection and service. Scott McCarthy was very helpful in making my decision for a new sofa and getting the most for my money. The sofa was delivered exactly as I ordered and when expected. So when I needed a sleeper sofa and a dinette set recently, I went back to Pilgrim Furniture and asked for Scott. He helped me through the whole process, made sure I got the best deal and made sure my order was correct. He even recommended a delivery service that would pick up my old couch and dinette at the same time. My new furniture was ready exactly when they said it would be and was delivered today. The delivery team was courteous, professional, neat and set everything up in no time. Will always go back to Pilgrim Furniture and Scott McC whenever I need furniture.
I had already brought a family member to Pilgrim and she placed an order for a sectional sofa as well. What Pilgrim gets in return for their investment in "doing right" by their clients is good business. It's a win, win situation. Hats off to Pilgrim Furniture City! Thanks again Scott & Miranda!
I applaud Pilgrim Furniture City for giving their staff the latitude to satisfy a client. No micromanagement there!
I would like to give kudos to Scott M. & Miranda S. at the Danbury, CT Pilgrim Furniture City location. We had purchased our sectional sofa almost two years ago. There was an issue that needed attention.
We shopped for a sectional and got excellent service from Scott. He was so helpful, really knew the different furniture lines, and was really able to help us make a good decision. We never felt pressured by him at all, he was easy-going, friendly and helpful. He followed up with us, and was always available. Great service, and we love our couch!!
While the sofa was out of manufacturers warranty, they treated us like people that mattered to them, not like a technicality to be blown off.
Both Scott and Miranda addressed our concern and along with the quality control Woman at corporate, (whose name I can't remember), resolved our problem with no hesitation.
Marci Durnell
My boyfriend and I went to Pilgrim to look at sofas, Scott was incredibly patient and really helped us choose the perfect sofa! The delivery guys were very professional, timely, and took the time to get it set up perfectly. When it came time for a new bed, we specifically went back to Scott and once again he was hugely helpful without pressuring us into a purchase. A new mattress, bed frame, and sofa later, we are VERY pleased. Will definitely be going back!!! Wonderful staff, great quality, unbelievable prices.
Pilgrim Furniture Mattress City Danbury is a US Furniture Store based in Danbury, Connecticut. Pilgrim Furniture Mattress City Danbury is located at 114 Federal Rd, Danbury, CT 06811, USA.
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